TYPES OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
Personal Information: This policy covers the following personal information that IVDRconsulting collects through your use of the IVDRconsulting Web sites and in connection with off-line communications. Specifically, IVDRconsulting may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. IVDRconsulting also may use third party sources, such as opt-in lists, as specified in Section 4 below.
Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.
Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on IVDRconsulting.com or indicated by your use of the IVDRconsulting.com Web sites.
Financial/credit card and payment information.
Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by IVDRconsulting. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence.
We may supplement information you provide with information received from third parties.
Electronic Communications Protocols and Cookies: In addition to the information specified above, IVDRconsulting may collect information about your use of the IVDRconsulting.com Web sites through electronic communications protocols and cookies. As is true when you visit most Web sites, IVDRconsulting may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, and date and time. IVDRconsulting also uses cookies, embedded URLs and embedded pixels to capture additional information.
Cookies: IVDRconsulting’s server will query your browser to see if there are “cookies” previously set by the IVDRconsulting Web sites. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies on the Web sites may collect a unique identifier, user preferences and profile information and membership information. IVDRconsulting also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information. Some cookies may remain on the user’s computer after they leave the Web site, and the majority are set to expire within 30 – 365 days. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.
Flash Cookies: We also use flash cookies, also known as “local shared objects,” on our sites that employ Flash technology. Flash cookies are small files like browser cookies and are used to remember the site’s settings to personalize the look and feel of the site. Like normal cookies, Flash cookies are represented as small files on your computer. One method of preventing Flash cookies from being placed is to adjust your preferences in the Macromedia Website Privacy Settings Panel at macromedia.com.
Embedded URLs: IVDRconsulting also uses a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.
Embedded Pixels: On the Web site, IVDRconsulting may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the IVDRconsulting.com Web sites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient’s email address.
Third Party Cookies: IVDRconsulting has engaged one or more third party service providers to track and analyze usage and volume statistical information from visitors to the Web site. The service provider(s) set cookies on behalf of IVDRconsulting. IVDRconsulting also uses other third party cookies to track the performance of IVDRconsulting advertisements on their Web sites.
IVDRconsulting may re-associate the information provided by the technologies directly above with personal information.
Widgets: Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g., links to bookmarked sites). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
USE AND SHARING OF PERSONAL INFORMATION
IVDRconsulting uses (and, where specified, shares) your personal information for the following purposes:
To engage in transactions. IVDRconsulting may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.
To process transactions. IVDRconsulting may use financial/credit card and payment information to process your order. IVDRconsulting may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction.
To provide support or other services. IVDRconsulting may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.
To tailor marketing to your needs and respond to your requests. IVDRconsulting may use your personal information to notify you about new product releases and service developments. IVDRconsulting also may use your personal information to respond directly to your requests for information, including registrations for newsletters or other specific requests, or pass your contact information to the appropriate IVDRconsulting distributor or reseller for further follow-up related to your interests. In addition, if you consent, IVDRconsulting may share your contact information with other selected partners that offer complementary products or services. Please review the specific partner’s privacy policy regarding any further interactions with them.
To provide online forums and social networks. Some services available on the Web sites permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. IVDRconsulting does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use. In addition, you should review any additional terms and conditions that may govern your use of these services, including terms related to use, sharing your personal information and receiving communications; any such terms will be clearly identified on the relevant site.
To post Testimonials. We post testimonials on our web site which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.
To administer product downloads. IVDRconsulting may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. IVDRconsulting also may use this information to confirm compliance with licensing and other terms of use and may share it with your company.
To select content, improve quality and facilitate use of the Web Sites. IVDRconsulting may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.
To comply with legal requirements. IVDRconsulting may be required to disclose your personal information to comply with legally mandated reporting, disclosure or other legal process requirements. IVDRconsulting will use reasonable efforts to limit the personal information it provides for these purposes.
Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy.
REGISTRATION, CUSTOMIZATION, PREFERENCES AND OPT-OUT
IVDRconsulting allows you to establish an online registration profile for marketing communications at IVDRconsulting.com. You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) communities, newsletters and general interest areas. You can return to the registration profile at any time to change your elections or modify your profile.
Opting Out. IVDRconsulting.com enables you to opt out of marketing communications. You may opt out of email marketing by modifying your online profile as described above or by using our general unsubscribe automated link that is included in IVDRconsulting marketing emails. You can find details on how to automatically unsubscribe from email communications, as well as how to submit requests to opt-out from phone and postal marketing, on our IVDRconsulting.com Account Help page. If you have any problems using any of these opt-out mechanisms, please send an email to a.eckelt@me.com, indicate “opt-out” in the subject line, and specify what problem you have encountered in the body of the message.
Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.
Information-Sharing Choices. IVDRconsulting only shares personal information with selected companies after providing users the ability to either opt out of or opt into the sharing. There are limitations to opting out of such sharing in the case of (1) joint sale or joint events where the data goes to both IVDRconsulting and the other party at the same time; (2) where the customer has requested follow-up which involves IVDRconsulting partners; and (3) where third parties are required to accomplish the transaction or perform the service.
Third Party Permission-Based Lists. On occasion, IVDRconsulting may use third-party lists to send communications about IVDRconsulting products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive emails from other companies such as IVDRconsulting. When we use such lists, the communications will include mechanisms to opt out of IVDRconsulting marketing communications and the third party lists. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly at a.eckelt@me.com.
ACCESS AND PROFILE UPDATES
You can update your IVDRconsulting.com profile and related personal information at any time. If you have privacy concerns about your personal information, please contact us at a.eckelt@me.com. You may also write to us at the following address:
IVDRconsulting’s
Mariengrund 11
53859 Niederkassel
Germany
While most questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
ADVERTISING
IVDRconsulting uses some third parties to administer a limited set of IVDRconsulting advertisements on its Web sites. No personal information is provided to the advertisers as part of this process, but aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.
SECURITY
The security of your personal information is very important to IVDRconsulting. We have in place physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access. In addition, IVDRconsulting uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, IVDRconsulting will notify you of the breach by email, fax, or mail. IVDRconsulting will give you notice promptly, consistent with the reasonable needs of law enforcement and/or IVDRconsulting to determine the scope of the breach and to investigate and restore the integrity of the data system.
POLICY UPDATES
We may update this policy from time to time. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner.
We appreciate your comments on IVDRconsulting’s privacy practices: a.eckelt@me.com.
Last Updated: tbd
IVDRconsulting’s corporate headquarters are located at:
Mariengrund 11
53859 Niederkassel
Germany